Terms & Conditions

I hereby confirm that I have read, acknowledge my understanding and agreed to be bound by the following Terms & Conditions:

  1. Reckitt Benckiser (Singapore) Pte Ltd (“RB”) is the organiser of this DETTOL / ENFA A+ Mother’s Day Campaign. This redemption starts on 09 May 2019, 00:00hr and ends on 31 May 2019, 23:59 hr.

  2. This redemption is open to all Singaporean citizens, including permanent residents, foreigners with employment pass aged 18 years and above, except the directors, employees and immediate family members of RB, including its affiliated and/or related companies, distributors, advertising and promotion agencies (each referred to herein as a participant). Immediate family members refer to spouses, children, parents, parents in-law and siblings.

By participating in the redemption campaign, each Participant represents and warrants that he/she has met the eligibility criteria stated in these redemption Terms and Conditions.

  1. To participate in this redemption campaign, an eligible participant shall during the Period, do the following:

    1. Purchase $400* worth of Dettol and Enfagrow A+ products in a single valid tax invoice (“Proof of Purchase”)

    2. Every receipt entitles the participant to a chance to redeem the Sharp Plasmacluster Air Purifier (FP-J30E) worth $249

    3. Each NRIC can only redeem once.

    4. Only original receipts captured in the system are accepted. Incomplete entries will be disqualified.

    5. A Participant must SMS to 9010 2322 in the following format to enter the redemption:

      EnfaxDettol <space> Name <space> Last 4 digits of NRIC <space> Email <space> Receipt No. <space> Amount Spent

      Eg: EnfaxDettol Cathryn 1234 cathryn.ang@smsdome.com TR12344 $400

    6. After the above, they will then receive a verification reply SMS that has a unique link for them to upload the receipt image. The SMS will read “Thank you for your participation. Please upload the image of your receipt here: {URL}. We will contact you within 5 working days.”

  2. Participating products: All Dettol products (excluding Dettol Hand Sanitiser and Dettol Antiseptic cream) and Enfamama A+ 900g, Enfamil A+ Stage 2 900g &1.8kg, Enfagrow A+ Stage 3, Stage 4, Stage 5 900g & 1.8kg, Enfamil Gentlease Stage 2, Stage 3 900g.

  3. Only entries that are considered as complete and correct by RB Singapore will be eligible. Incomplete or illegible entries will be disqualified.

    Applicable phone and telco charges may apply, and participants shall be responsible for these expenses.

    Proof of submission is not proof of receipt, and RB Singapore shall not be responsible or liable for any delay or non-receipt of submissions.

  4. Participants may submit as many entries as they wish but each entry must be supported with the required Proof of Purchase. Only original printed Proof of Purchase with proper item description will be accepted. RB reserves the right to disqualify any Proof of Purchase that is modified, wrong, incomplete and unclear. Submissions that are late, incomplete and invalid details or without Proof of Purchase will be disqualified automatically. Proof of Purchase is not proof of receipt.

Contest Prizes

  1. A participant can REDEEM a Sharp Plasmacluster Air Purifier (FP-J30E) worth $249.

  2. RB may at its sole discretion, substitute any prizes with any item of similar value. All prizes are not transferable, refundable or exchangeable in any other form for whatever reason. The estimated value of the prizes is correct at the time of printing. All prizes are given on an “as is” basis.

  3. RB shall not be liable for any misinterpretation of facts in respect of the prizes offered and published in any mass media, marketing or advertising materials. To the fullest extent permitted by law, RB makes no representations and/or warranties with respect to any prizes provided under the Contest. In particular, RB gives no warranty with respect to the merchantability, quality of the prizes or their suitability for any purpose.

  4. RB reserves the right to determine the delivery or collection (whichever applicable) arrangements of the prizes for the winner. It is the responsibility of the Participant to provide a correct, valid and complete address. RB shall not be responsible for any non-receipt of any prizes. For the avoidance of doubt, RB shall not be held responsible for any damage and/or loss to the prizes during the delivery and acceptance of the prizes and shall not accept delivery of any prizes returned by the winner for whatsoever reason. RB shall further not be responsible for any prizes that re defective, lost, damaged or stolen.

Winners Selection / Redemption?

  1. There will be a total of 300 redemptions

  2. More information about redemption:

    1. All qualified entries will be subjected to a first-come-first-serve (“Shortlisted Winner”) for each redemption.

    2. The Shortlisted Winner will be contacted via telephone/SMS on best effort basis with maximum three (3) attempts of which the next 2 attempts will be made within the next 24 hours from the first all attempt.

    3. The Shortlisted Winner will be required to send in their photocopy of NRIC and original Proof of Purchase for verification purposes to Gage Redemption.

    4. To collect their prizes, winners shall present personally the following verification document:

      1. Full Name
      2. Contact Number
      3. Original Receipt/proof of purchase
      4. NRIC


      The award of prizes will be subject to verification to the full satisfaction of RB. Any participants who do not comply with the Redemption Terms and Conditions will be disqualified.

    5. Collection of Sharp Plasmacluster Air Purifier (FP-J30E) will be at the following address:

      Gage Redemption
      1 Sophia Road, Peace Centre
      #03-39 Singapore 228149

      Opening Hours:

      Mon-Fri: 1130am – 730pm
      Thurs-Sun: 1130am – 530pm
      Closed on Sunday and public holidays


  1. Winner will be announced on Dettol Facebook / Enfagrow A+ Facebook in the following month of the end of contest period. RB reserves the right to vary the announcement date due to, including but not limited to, unforeseen circumstances if favorable response, etc. If there is a dispute as to the identity of a participant and / or any other aspect of any submission of a participant, RB reserves the right to decide on such issue, and its decision shall be final, conclusive and binding on the relevant participant.

  2. RB’s determination of the participants shall be final, conclusive and binding. If the winner (or any alternate winner) cannot be contacted, the winner shall be deemed not to win this prize. If RB has attempted to contact the winner and alternate winners and are unable to provide prizes to the winners, then RB shall consider this prize as an unclaimed prize and shall thereafter deal with the prize in any manner that it deems fit. No correspondences shall be entertained.

  3. By participating in this Contest, participants will be deemed to (i) have consented to RB and/or its sponsor (if any) to use any participant information which includes but it is not limited to their name, likeness, image and/or voice (including photograph, film and/or recording of the same) in any media for an unlimited period without remuneration for the purpose of promoting this Contest (including any outcome), or future advertising and publicity purposes, unless otherwise notified in writing to RB; and (ii) have read and understood these Terms and Conditions and agreed to be bound by them.

  4. RB reserves the right to make additions, amendments, modifications to this Contest and its related promotional materials, and/or cancel or suspend this Contest from time to time without prior notice. Please refer to the FB Dettol Singapore for the latest updates on Terms & Conditions and Contest mechanics.

  5. Except for any liability that cannot by law be excluded, RB (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the RB’s control); (b) any theft, unauthorized access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the RB) due to any reason beyond the reasonable control of the RB; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if the Contest is cancelled or delayed for any reason beyond the reasonable control of the RB; (f) any tax liability incurred by a winner or Entrant; or (g) use of the prize.

  6. As a condition of accepting the prize, the winner be required to sign and return to RB any legal documentation in the form required by the RB and/or prize suppliers in their absolute discretion, including but not limited to a legal release and indemnity form. 

  7. The RB collects personal information in order to conduct this Contest and may, for this purpose, disclose such information to third parties (located within and beyond Singapore), including but not limited to agents, contractors, service providers, prize suppliers and, as required, to Singapore regulatory authorities. Entry is conditional on providing this information. RB may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the participant. Participants should direct any request to opt out, access, update or correct information to the RB. All submissions become the property of the RB.


  9. RB is not responsible for any error, omission, interruption, deletion, defect, delay, failure in operation or transmission, communications line failure, theft or destruction, unauthorized access to, or alteration of, of any means communication, or any problems or technical malfunction of any telephone network or lines, any website or application, computer online systems, servers or providers, computer equipment, system, apparatus, software, failure of e-mail or receipt of entry on account of technical problems or traffic congestion on the internet and/or telecommunication services, used in connection with this Contest.

Dettol : For further enquiries about this Contest, please log on to
https://www.facebook.com/DettolSingapore/ or call 1800 8750770, Mon – Fri, 10 am – 5 pm excluding public holidays.

Enfagrow A+ : For further enquiries about this Contest, please log on to www.facebook.com/enfagrowsingapore

or call 1800 345 5213, Mon – Fri, 10 am – 5 pm excluding public holidays.