- Date of birth
- Account number (e.g., bank account, credit card)
- Biometric information (e.g., fingerprint)
Information Voluntarily Provided by Website Users
While you can visit most of the MJN Website without providing us with any personal identifiable information, in order to access some sections of the MJN Website or when you wish to communicate with us and require a response, the MJN Website will capture some personal information. This information includes your name, address, contact information and transactional information. We require your information so we may respond to your questions or communicate with you, or to give you the fullest user experience, in accordance with and to the fullest extent as allowed by law.
We will let you know how we will use such information (example marketing purposes) before we collect it from you and only with your permission (obtained via form, chat, email, social media pages and/or telephone call) will use it for the same.
If you do not want to us to use this information to make further contact with you beyond fulfilling your requests, or if you provide your consent but later on change your mind and decide to withdraw consent, please let us know by contacting us here or calling us at Mead Johnson Consumer Care Line: 1800-345-5213, Monday-Saturday, 9.00 a.m. to 5.30 p.m.
Some of the content (articles, tools, features etc.) on the MJN Website is accessible only and upon sharing your name, address, and contact information. It is your discretion to provide such information but not sharing this information will limit your access to such content.
Update, Correction, Sharing and Retention of Personally Identifiable Information
By using the MJN Website you consent to our use of your personally identifiable information for purposes of marketing and/or selling products manufactured, sold and/or distributed by Reckitt Benckiser Group PLC and its affiliates. You have the right to
- Request a copy of Personal Information we hold about you;
- Ask that we restrict the way in which we use your Personal Information;
- Ask that we update the Personal Information we hold about you, or correct any Personal Information that you think is incorrect or incomplete;
- Ask that we delete personal data that we hold about you (the “right to be forgotten”);
- Withdraw consent at any time for the future to our processing of your Personal Information (to the extent such processing is based on consent);
- Object to our processing of your Personal Information (including for direct marketing purposes); or
- Request your personal data be transferred to you or another data controller (the “data portability” right).
You can update your options to receive such information via opt-out instructions at the bottom of any email from us. Alternatively, you may update or correct your personally identifiable information or opt-out from our mailings and other services that you may have previously requested, by contacting us here or calling us at Mead Johnson Consumer Care Line: 1800-345-5213, Monday-Saturday, 9.00 a.m. to 5.30 p.m.
You also have the right to file a complaint with the Personal Data Protection Commission, Singapore, for any violation of your privacy rights.
MJN wishes to inform you that your personally identifiable information may be disclosed to Reckitt Benckiser Group Plc and/or Affiliates and/or third parties which may be located outside of Singapore to process such data to facilitate the declared purposes for which we collected them . We ensure that personally identifiable information is processed by any such party(ies) in accordance with Singapore laws.
We will retain your information only for as long as necessary for the declared purposes for which we collected them, as well as for the establishment, exercise or defense of legal claims, for other legitimate purposes, or as provided by law.
Use and Disclosure of Non-Personally Identifiable Information
Non-personally identifiable information refers to questions, comments, ideas, or suggestions within our website or our social media pages. Such information will not be treated as confidential.
Reckitt Benckiser Group PLC and its affiliates will be free to use such information for any internal marketing, internal research, or customer service purposes at its sole discretion. By providing such information to Reckitt Benckiser Group PLC and its affiliates, you understand that MJN has no obligation to you whatsoever regarding that information or any relationship has been created between MJN and you as result of the provision of such information.
We may also share your non-personally identifiable information with other trusted third parties, such as our business partners, advertisers (where we are permitted to do so) and data exchanges, so that we can offer you tailored content, including more relevant advertising for products and services which may be of interest to you. These third parties may set and access their own cookies, web beacons and similar tracking technologies on your device in order to deliver customized content and advertising to you.
Cookies and Web Beacons
We also allow third-party companies described in the “Web Tracking” subsection below, to collect certain information when you visit our website. These companies may use non-personally identifiable information during your visits to this and other websites to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or a third party web beacon to collect this information. A web beacon is a clear image or pixel tag in Graphics Interchange Format (GIF) that we (as well as other companies) place on pages of our website to allow Internet advertising or audience measurement companies to help us analyze our advertising campaigns and general usage patterns of visitors to our websites.
If you prefer that we do not collect non-personally identifiable information about your website visits for the purpose of delivering targeted advertising, you may opt-out by visiting the “Web Tracking” subsection and clicking on the links to these third-party companies.
When you visit our website, our third-party advertising partners and analytics providers may collect information about your online activity on the website and on third-party websites. These providers may set web tracking tools (e.g., cookies and web beacons) to collect non-personally identifiable information regarding your online activity. In addition, our advertising partners may use this information to deliver advertisements to you when you visit third-party websites within their networks, as described above.
To read more about the technologies used by our partners and their linking capabilities, if applicable, please refer to their websites listed below :
|Google Analytics||Google Analytics uses “cookies” to analyze how users use our website. Google utilises data collected to track and examine the use of our website, which is then used to prepare reports and its activities and share them with other Google services. Google may use the data they collect to contextualise and personalise the advertising on its own network.||Link||Link|
|Facebook pixel records information about your browsing activity, which it sends to Facebook, along with a hashed version of the Facebook ID and the URL viewed, to serve ads on Facebook relevant to your browsing behavior. Facebook also delivers advertisements to website visitors based on hashed version of email addresses which are not personally identifiable.||Link||Link|
|Google Marketing Platform||Google Marketing Platform's cookies and pixel supports delivery of advertisements to retarget visitors of our website, or advertise to new audiences similar to those who had visited our website, on Google’s own network. Google may use the data they collect to contextualise and personalise the advertising on its own network.||Link||Link|
|Criteo||Criteo is a technology partner that we work with that collects and processes information about your browsing activity on our website in order to show you advertisements of our products and/or services, on third-party websites and apps.||Link||Link|
Web Server Logging and IP Addresses
With or without cookies, our websites keep track of usage data, such as the source address that a page request is coming from (i.e., your IP address, domain name), date and time of the page request, the referring website (if any), and other parameters in the URL (e.g., search criteria). We use this data to better understand website usage on the whole and to determine which areas of our websites users prefer (e.g., based on the number of visits to those areas). This information is stored in log files and is used by Reckitt Benckiser Group PLC and its affiliates for statistical reporting. We confirm, we are unable to identify any individual through any such information whether it is looked at individually or in an aggregated manner.
Transfer of Control
Circumstances may arise where we, pursuant to legitimate interests, decide to reorganize or divest part or all of our business or a line of our business, including our information databases and websites, through a sale, divestiture, merger, acquisition, or other means of transfer. In any such circumstance, personally identifiable information may be shared with, sold, transferred, rented, licensed or otherwise provided or made available by us or on our behalf to actual or potential parties to, and in connection with, the contemplated transaction (without your consent or any further notice to you). In such circumstances, we will seek written assurances that the personally identifiable information of our customers will be protected appropriately.
In rare situations, we may be required by court order or other legal or regulatory process, or as otherwise required by law to divulge personally identifiable information to law enforcement authorities, the courts, or regulatory authorities. Reckitt Benckiser Group PLC and its affiliates will cooperate in responding to such requests, in accordance with the regulatory or legal process, and will take appropriate measures to ensure that the requester understands the sensitive nature of any personally identifiable information they receive.
Privacy Policies Governing Linked Websites
Online Privacy for Children
MJN is committed to protecting the privacy of children. MJN does not intend to collect personally identifiable information from persons under 18 years old. If a child has provided us with personally identifiable information without the knowledge and/or consent of the parent or guardian, the parent or guardian of that child may contact us.
Mead Johnson Nutrition (Singapore) Pte Ltd., 19-01 Marina Bay Financial Centre, Tower 3, Singapore – 018982.
Mead Johnson Consumer Care Tel. No. 1800-345-5213, Monday-Saturday, 9.00 a.m. to 5.30 p.m.